Troubleshooting
Problem
When doing the installation of Cognos 11.0.* the .bin or .exe installation file just has to be executed to start the wizard. After having selected the appropriate options the UI wizard come to the point where it summarize the installation + show required and available disc space. This last UI does not show up. Instead the UI stuck for good.
Symptom
This final summary page at the end of the installation wizard process UI does not show up. Instead the UI stuck for good.
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Component":"Installation wizard","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.0.*","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
13 January 2026
UID
ibm10886575