IBM Support

One user gets "FBTSTS313E The required SAML attribute [country] is missing or not valid" when trying to logon to PA (via federation)

Troubleshooting


Problem

Customer has federated their logons. In other words, users logon to Planning Analytics on Cloud (PAoC) via SAML authentication.
User launches PAoC and tries to logon. User receives error.
Problem only affects one user.

Symptom

image-20190604080906-1
FBTSML225E
FBTSTS313E The required SAML attribute [country] is missing or not valid

Document Location

Worldwide

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Document Information

Modified date:
20 September 2021

UID

ibm10886553