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QRadar Box REST API Error: Invalid Client Credentials or IDs in Log Source Configuration

Troubleshooting


Problem

A new Box Log source was created and it's in an Error State. On further checking, an error message is displayed: Invalid Client credentials or IDs in log source configuration. Response status [400] from Box REST API.
 

Symptom

Credentials applied to the Box log source are correct; however, the log source errors out stating that "Invalid Client credentials or IDs".

Document Location

Worldwide

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Document Information

Modified date:
08 January 2021

UID

ibm10886197