Troubleshooting
Problem
Accessing the MobileFirst Console results in no Maximo Anywhere runtime being found due to a failure access in the ping service.
Symptom
The MobileFirst console will not display the Maximo Anywhere runtime and the MobileFirst logs show the following messaging during start up.
Accessing the ping service http://invalid-endpoint.please-specify-endpoint-through-jndi-proxy-properties.org//wladmin/ping
Accessing the ping service http://invalid-endpoint.please-specify-endpoint-through-jndi-proxy-properties.org//wladmin/ping
Accessing the ping service http://invalid-endpoint.please-specify-endpoint-through-jndi-proxy-properties.org//wladmin/ping
This may be followed up with the following error upon login to the console
000000c0 RuntimeServic E FWLSE3002E: The resource is not found.
com.ibm.worklight.admin.common.util.exceptions.SystemException: FWLSE3030E: The runtime "MaximoAnywhere" does not exist in the MobileFirst administration database. The database may be corrupted.
at com.ibm.worklight.admin.util.ResponseUtil.notFound(ResponseUtil.java:485)
at com.ibm.worklight.admin.services.RuntimeService.getRuntime(RuntimeService.java:566)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:94)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55)
at java.lang.reflect.Method.invoke(Method.java:619)
at org.apache.wink.server.internal.handlers.InvokeMethodHandler.handleRequest(Invoke
com.ibm.worklight.admin.common.util.exceptions.SystemException: FWLSE3030E: The runtime "MaximoAnywhere" does not exist in the MobileFirst administration database. The database may be corrupted.
at com.ibm.worklight.admin.util.ResponseUtil.notFound(ResponseUtil.java:485)
at com.ibm.worklight.admin.services.RuntimeService.getRuntime(RuntimeService.java:566)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:94)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55)
at java.lang.reflect.Method.invoke(Method.java:619)
at org.apache.wink.server.internal.handlers.InvokeMethodHandler.handleRequest(Invoke
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSPJLC","label":"Maximo Anywhere"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
24 May 2019
UID
ibm10885704