Troubleshooting
Problem
When a user attempts to view a document with many thousands of pages, the viewer loads but the page to be viewed either never renders or takes so long to display that the user assumes the viewer is "hung" or "unresponsive".
Symptom
The user sees a grey screen in the viewer for a lengthy period of time (several minutes).
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTTN8","label":"IBM Daeja ViewONE Virtual"},"Component":"Daeja ViewONE VIrtual","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions","Edition":"Virtual","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
28 January 2021
UID
ibm10885654