Troubleshooting
Problem
Unable to Validate and email link in the email body in Event Studio.
Validating the event throws the following exception :
PRS-TRS-0906 The "VALIDATE" transform instruction could not validate the given XML content.
org.xml.sax.SAXParseException : cvc-complex-type.2.4.a: Invalid content was found starting with element 'A'. One of '{B, BLOCKQUOTE, BR, CODE, DIR, DIV, EM, FONT, H1, H2, H3, H4, H5, H6, HR, I, LI, META, OL, P, PRE, SPAN, STRIKE, S, STRONG, STYLE, TABLE, TBODY, TD, TEXTAREA, TH, THEAD, TR, U, UL}' is expected.
org.xml.sax.SAXParseException : cvc-complex-type.2.4.a: Invalid content was found starting with element 'A'. One of '{B, BLOCKQUOTE, BR, CODE, DIR, DIV, EM, FONT, H1, H2, H3, H4, H5, H6, HR, I, LI, META, OL, P, PRE, SPAN, STRIKE, S, STRONG, STYLE, TABLE, TBODY, TD, TEXTAREA, TH, THEAD, TR, U, UL}' is expected.
Symptom
Unable to add or update email links to an email body in Event Studio
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Component":"Delivery Service","Platform":[{"code":"PF033","label":"Windows"}],"Version":"11.0.x","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
13 January 2026
UID
ibm10884470