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CFG-ERR-0106 IBM Cognos configuration did not receive a response from the IBM Cognos Service in the time allotted

Troubleshooting


Problem

Cognos services take too long to start. At the end of the startup processes, the following error message is shown in Cognos configuration: "CFG-ERR-0106 IBM Cognos configuration did not receive a response from the IBM Cognos Service in the time allotted" (see screenshot)
Cognos services failure screenshot

Symptom

Cognos services don't start at all, or services take too long to start. In either event, the CFG-ERR-0106 is shown during services startup

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
13 January 2026

UID

ibm10884272