IBM Support

IBM Spectrum Protect™ Plus on Amazon Web Services Cloud

Preventive Service Planning


Abstract

This document contains links and information for IBM Spectrum Protect Plus on the Amazon Web Services (AWS) cloud platform.

Content

IBM Spectrum Protect Plus on AWS provides data protection, data reuse, and recovery tools for for users who run IBM Spectrum Protect Plus in premises, but want to protect any of the following databases that are running on AWS:

  • IBM Db2
  • Microsoft SQL Server
  • Microsoft Exchange Server
  • Oracle
  • MongoDB


IBM Spectrum Protect Plus on AWS is available on IBM Spectrum Protect Plus on AWS Marketplace
 

This document is divided into the following linked sections for ease of navigation. Use the links to jump to the information that you want.




Documentation

Refer to the IBM Spectrum Protect Plus on the AWS Cloud Deployment Guide for information about how to set up your on-premises and AWS environments for IBM Spectrum Protect Plus on AWS. This guide includes the following information:

  • A description of the IBM Spectrum Protect Plus on AWS Architecture

  • Instructions for deploying IBM Spectrum Protect Plus on AWS

  • Best practices for using IBM Spectrum Protect Plus on AWS

  • Security and troubleshooting information

For more information about IBM Spectrum Protect Plus in an on-premises environment, refer to the IBM Spectrum Protect Plus product documentation
Note: Refer to the IBM Spectrum Protect Plus on AWS Marketplace to see the version level of IBM Spectrum Protect Plus that is deployed.


Support Information

IBM Spectrum Protect Plus

For the BYOL offering, IBM Spectrum Protect Plus support is provided according to the terms of the customer's support contract with IBM.
https://www.ibm.com/support/home/ or call: 1-800-IBM-SERV (800-426-7378)
 

AWS Infrastructure

AWS Support is a one-on-one support channel that is staffed 24x7x365 with experienced support engineers. AWS Support offers four support plans: Basic, Developer, Business, and Enterprise.
Note:

  • The Basic plan is free of charge and offers support for account and billing questions and service limit increases.
  • The other plans offer an unlimited number of technical support cases with pay-by-the-month pricing and no long-term contracts, providing the level of support that meets your needs.

For more information, see also: AWS Support

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Document Information

Modified date:
25 June 2019

UID

ibm10883864