IBM Support

MDM Publisher UI: Subscription job cards can say 'Not Started' even if the job is running or complete

Troubleshooting


Problem

In the IBM MDM Publisher user interface, when viewing subscription job cards, you may see a job status of NOT STARTED even if the status has previously been RUNNING or SUCCEEDED.

Resolving The Problem

To resolve this issue, click the Reload icon beside the Subscriptions label. If the status does not correct itself, open the Resource Manager dashboard to see the true status of the subscription job.

Document Location

Worldwide

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSWSR9","label":"IBM InfoSphere Master Data Management"},"Component":"IBM MDM Publisher","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
27 April 2022

UID

ibm10883632