Troubleshooting
Problem
In Cognos Administration under the default scorecard view all dispatchers show up as available but when you click on the option to maximize the scorecard widget some of the application tier dispatchers show the server status as 'unknown'.
From this console we cannot determine if these dispatchers are working as the status is 'unknown' and the 'number of requests processed' is zero but the services all started sucessfully.
Document Location
Worldwide
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Document Information
Modified date:
13 January 2026
UID
ibm10882720