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Problem: "Error 500: javax.servlet.ServletException: Filter [struts2]: could not be initialized" while accessing Filters or Views list in WebGUI dashboard

Troubleshooting


Problem

Problem: "Error 500: javax.servlet.ServletException: Filter [struts2]: could not be initialized" while accessing Filters or Views list in WebGUI dashboard

Symptom

When accessing Filters for Views in WebGUI, this error is displayed:
image-20190419092918-1

Document Location

Worldwide

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSSHVS","label":"Tivoli Netcool\/Webtop"},"Component":"WebGui;JazzSM;DASH","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"ALL Versions","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

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Document Information

Modified date:
09 May 2025

UID

ibm10881950