Troubleshooting
Problem
When trying to restart a QRadar-service (or query the service's status), you might come across the following error:
- In QRadar versions 7.2.8 similar to
/opt/qradar/init/ status [instance name] (QRadar-service|instance name) dead but pid file exists
- In QRadar versions 7.3. the error is similar to
systemctl status <QRadar-service> ERROR: ... <QRadar-service>: <QRadar-service> dead but pid file exists
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"Operating System","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.2;7.3","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
23 April 2019
UID
ibm10880553