Fix Readme
Abstract
If you encounter an error when installing or upgrading IBM FCI solutions, review the following known issues and workarounds.
Content
- When the installation script is waiting for the pods to be ready, the following errors might occur. These errors are generally benign and can be ignored.
```Waiting up to 1800 seconds for pod "-l release=fci,!job-name" to be ready: Error from server (NotFound): pods "fci-common-ui-nodejs-65dd5966f4-dmr6t" not found Error from server (NotFound): pods "fci-case-manager-fci-solution-68f5b6877c-6vpm6" not found Error from server (NotFound): pods "fci-case-manager-fci-solution-68f5b6877c-6vpm6" not found Error from server (NotFound): pods "fci-case-manager-fci-messaging-bc49968cc-tfkc9" not found Error from server (NotFound): pods "fci-case-manager-fci-messaging-bc49968cc-tfkc9" not found OK [0 hours 1 minutes 30 seconds elapsed time]```
- Approximately 45 minutes after running the installation script, the following error might occur. This is normally a false error. If you are on a slow system, a failure is declared if the pods do not start in 30 minutes. Wait 10 minutes and continue the installation process.
Waiting up to 1800 seconds for pod "-l release=fci,!job-name" to be ready: Timed out [0 hours 30 minutes 4 seconds elapsed time] [ERROR][line 2458] installChart - Installing the chart failed.
To check that all the pods are ready:
kubectl get pods
If some pods are not ready, or show an error, contact IBM Support. If all pods are in the Ready state, run the following command:
./postinstall.sh
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSCKRH","label":"IBM Financial Crimes Insight Cartridge for IBM Cloud Pak for Data"},"Component":"Platform, Alerts Insight","Platform":[{"code":"PF016","label":"Linux"}],"Version":"1.1.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Document Information
Modified date:
02 April 2019
UID
ibm10879683