Troubleshooting
Problem
I increased "Generation Interval" of TOTP authentication mechanism from 30 to 60.
Even though I regenerated QR code and registered it to IBM Verify (or any other authenticator), TOTP does not finish successfully.
Symptom
You will see this message:
Error: FBTOTP337E The submitted one time password is invalid. 1 incorrect attempt(s) have been made. You have 4 attempts remaining.
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSZU8Q","label":"IBM Security Access Manager"},"Component":"AAC","Platform":[{"code":"PF004","label":"Appliance"}],"Version":"9.0.4 or later","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
01 April 2019
UID
ibm10879297