Troubleshooting
Problem
Windows patches were applied over the weekend to the Cognos Analytics Windows servers. No reports will run now even after stopping and restarting Cognos services. In the cognosserver.log file we see an error: java.io.IOException Process
Symptom
No Cognos reports will run for any user including the Cognos Administrator. Eventually this error is issued:
DPR-ERR-2002 Unable to execute the request because there were no connections to the process available within the configured time limit
Document Location
Worldwide
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Document Information
Modified date:
13 January 2026
UID
ibm10878763