Troubleshooting
Problem
QRadar Support is investigating data loss issues associated to M5 v3.2.1 firmware and Samsung solid state drives (SSDs): FRU 01GR787, Model number MZILS3T8HMLHV3. Administrators have reported that applying M5 firmware v3.2.1 caused Samsung SSD drives to be resized, leading to RAID issues and data loss. Administrators should wait for M5 firmware version 3.3.0 that resolves this issue.
Symptom
Data loss due to RAID configuration issues when Samsung SAS 2.5" SSD drives report the incorrect size after the M5 v3.2.1 firmware update.
Document Location
Worldwide
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Document Information
Modified date:
15 March 2019
UID
ibm10876346