IBM Support

Release Note: In an IBM Business Automation Workflow and case augmentation environment, a case solution that includes a rule fails with an exception

Release Notes


Abstract

In an IBM Business Automation Workflow and case augmentation environment that uses an external IBM FileNet P8 Content Platform Engine (CPE), a case activity that includes an embedded rule fails with the Work Performer Exception: Can't find com.ibm.rules.res.xu.messages bundle exception.

Content

Symptom
When you run a case activity that includes an embedded rule, it fails with the Work Performer Exception: Can't find com.ibm.rules.res.xu.messages bundle exception. If you click the failed activity in the Case Client, you might see the following error message:
[3/11/19 0:28:42:302 PDT] 00000100 SystemOut O CIWEB.ICMAPIPlugin Debug: [REQUEST 145] com.ibm.ecm.extension.icm.services.impl.TaskService.execute() Result JSON: {"taskRequiredState":1,"caseFolderId":"{90A56B69-0000-C713-9C9E-B0B2A5E5B381}","taskIsContainer":false,"taskTypeName":"CCDR_Reviewdisputeitem","taskRepository":"icmtos1","DateLastModified":"2019-03-11T07:28:27Z","taskDateStarted":"2019-03-11T07:26:48Z","taskLastFailureReason":"Work Performer Exception: Can't find com.ibm.rules.res.xu.messages bundle\n","taskState":6
Cause
The ODMMessages.jar file, required for the embedded Operational Decision Manager rules SDK, is missing from the CPE directory.
Resolving The Problem
Complete the following steps to copy the required file on your system before you rerun the solution:
  1. Copy the ODMMessages.jar file from the Business Automation Workflow home directory /opt/ibm/Workflow/v19.0/lib/ext to the external CPE directory at <WAS-home>/lib/ext home directory.
  2. Restart the external Content Platform Engine.

[{"Type":"MASTER","Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"ARM Category":[{"code":"a8m0z000000cwGrAAI","label":"Case Management-\u003ECase App Management-\u003ESolution deployment"}],"ARM Case Number":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"21.0.2;21.0.3;19.0.0.1;19.0.0.2;19.0.0.3;20.0.0.1;20.0.0.2"}]

Document Information

Modified date:
17 December 2021

UID

ibm10875864