Troubleshooting
Problem
How do you recover from a High Availability (HA) failover due to a failed ping test?
Symptom
QRadar HA primary host (typically the active host) suddenly fails over to the secondary host.
Note: You can review the status of appliances from the user interface. To view the appliance status, select QRadar Console UI > Admin tab > System and Licensing Management. If a failover has occurred, the primary or previously active appliance displays Offline or Standby and the secondary displays Active in the Status column.
Note: You can review the status of appliances from the user interface. To view the appliance status, select QRadar Console UI > Admin tab > System and Licensing Management. If a failover has occurred, the primary or previously active appliance displays Offline or Standby and the secondary displays Active in the Status column.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwtXAAQ","label":"High Availability"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Versions"}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
03 June 2021
UID
ibm10874926