IBM Support

ITCAM Lotus Domino agent installation fails on 64-bit Windows

Troubleshooting


Problem

During installation of 64-bit Windows binary of  ITCAM Lotus Domino  agent (available in 6.2.0 FP2 image), installation fails with
"The Agent Compatibility Package (ACP) must at least be in version 06300600. The version available on the installation media is lower."
Screenshot below shows component selection during installation:
Installer Agent selection
When 'Next' is clicked to proceed, following error message is displayed, and agent installation fails:
ACP version error

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS3JRN","label":"Tivoli Composite Application Manager for Applications"},"Component":"Lotus Domino Agent","Platform":[{"code":"PF033","label":"Windows"}],"Version":"6.2.0.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
05 March 2019

UID

ibm10874818