Troubleshooting
Problem
This document addresses the issue seen where the fonts on a report change when importing reports from a different Cognos install on a different server. The default fonts in the Global Configuration settings of Cognos configuration of both installes are the same but the report output shows a different font type. This behaviour was noticed in PDF at first but appeared in other formats as well.
Symptom
- When running a report in PDF after importing to a new Cognos install, the fonts were different to the original.
- The versions of Cognos are the same.
- In Cognos Configuration, under Actions-> Edit Global Configuration... ->Default font, the defaults on both installs are the same.
Document Location
Worldwide
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Document Information
Modified date:
13 January 2026
UID
ibm10871646