IBM Support

Planning Analytics for Microsoft Excel Blank Cubeviewer

Troubleshooting


Problem

Planning Analytics for Microsoft Excel cube viewer or subset editor displays a blank page. Furthermore, Planning Analytics Workspace will also display a blank page when using Internet Explorer.
 

Symptom

Figure 1.1 Edit set in Planning Analytics for Microsoft Excel
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Figure 1.2 Planning Analytics Workspace embedded blank page
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Figure 1.3 Access to Planning Analytics Workspace with Internet Explorer failed
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Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSD29G","label":"IBM Planning Analytics"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
20 September 2021

UID

ibm10869306