Troubleshooting
Problem
All grids in Logging application are failing to be displayed.
Cause
In this case the UI correlation ID for this logging session is {#WORKCENTER#}. The value in the curly braces cannot be a String.
Diagnosing The Problem
Run the following query against the environment which is not working :
select * from maxmessages where msgkey in ('begincustomlogmessage','endcustomlogmessage')),
The Output:
The stack trace shows that the String "#WORKCENTER#" causes the message string to fail to be formatted. It seems that logging#begincustomlogmessage has been modified.
Resolving The Problem
It needs to be reverted to the out-of-box value which is "Start of the custom log message. The UI correlation ID for this logging session is {0}".
Here is the output from OOTB:
Document Location
Worldwide
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"TPAE 7.6.0.9","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
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Document Information
Modified date:
29 January 2019
UID
ibm10869264