IBM Support

Events from ITE are not displayed correctly - Lenovo x86 servers

Troubleshooting


Problem

After a blade is inserted into the chassis and is recognized by the Chassis Management Module (CMM), there is a delay before the management server discovers it. Some events may be missing from the management server that are correctly recorded in the CMM.

Resolving The Problem

Source

RETAIN tip: H002872

Symptom

After a blade is inserted into the chassis and is recognized by the Chassis Management Module (CMM), there is a delay before the management server discovers it. Some events may be missing from the management server that are correctly recorded in the CMM.

Affected configurations

The system is configured with at least one of the following:

  • Lenovo XClarity Administrator, 1.0.1

This tip is not system specific.

This tip is not option specific.

Note: This does not imply that the network operating system will work under all combinations of hardware and software.

Please see the compatibility page for more information: http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/

Solution

This is a permanent restriction.

Workaround

Refer to the CMM event logs for any events that may have been missed during initial discovery/management.

Additional information

The problem occurs because even if the server is able to send the events to the management entity, the management server is not registered via the Common Information Model (CIM) interface to the blade to listen for the events.

Also, the CMM is not sending the events to the management server, but this will not help since the architecture design is to drop events from the CMM when we assume the blade will send them.

This problem is an architecture limitation.

Document Location

Worldwide

Operating System

Lenovo x86 servers:Operating system independent / None

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Document Information

Modified date:
30 January 2019

UID

ibm1MIGR-5098509