IBM Support

RAID settings not set by configuration patterns if power off - Lenovo x86 servers

Troubleshooting


Problem

When using Lenovo XClarity Administrator Configuration Patterns to apply RAID configuration settings to a managed system, the settings will not be applied unless the system is powered on when the pattern is applied. If the pattern is applied with the power off, the application will give the user an error message stating that the pattern's settings were not successfully applied. (where RAID = Redundant Array of Independent Disks)

Resolving The Problem

Source

RETAIN tip: H004694

Symptom

When using Lenovo XClarity Administrator Configuration Patterns to apply RAID configuration settings to a managed system, the settings will not be applied unless the system is powered on when the pattern is applied.

If the pattern is applied with the power off, the application will give the user an error message stating that the pattern's settings were not successfully applied.

(where RAID = Redundant Array of Independent Disks)

Affected configurations

The system may be any of the following Lenovo x86 servers:

  • Lenovo Flex System x240 Compute Node, type 2588, any model, any any model
  • Lenovo Flex System x240 Compute Node, type 7162, any model, any
  • Lenovo Flex System x240 M5 Compute Node, type 2591, any model, any AC1
  • Lenovo Flex System x240 M5 Compute Node, type 9532, any model, any AC1
  • Lenovo Flex System x280 Compute Node, type 7196, any model, any x280
  • Lenovo Flex System x440 Compute Node, 2590 (4-Year Warranty), any model
  • Lenovo Flex System x440 Compute Node, type 7167 (3-Year Warranty), any model
  • Lenovo Flex System x480 Compute Node, type 7196, any model, any x480
  • Lenovo Flex System x880 Compute Node, type 4258, any model
  • Lenovo Flex System x880 Compute Node, type 7196, any model, any x880
  • Lenovo System x3500 M5, type 5464, any model
  • Lenovo System x3550 M5, type 5463, any model
  • Lenovo System x3650 M5, type 5462, any model
  • Lenovo System x3750 M4, type 8753, any model
  • Lenovo System x3850 X6, type 6241, any model
  • Lenovo System x3950 X6, type 6241, any model

The system is configured with at least one of the following:

  • Lenovo XClarity Administrator, 1.0.0

The system is configured with one or more of the following Lenovo Options:

  • ServeRAID M1210e, any model
  • ServeRAID M1215 SAS/SATA Controller for IBM System x, Option part number 46C9114, any model
  • ServeRAID M5110 SAS/SATA Controller Card, Option part number 81Y4481, any CRU
  • ServeRAID M5110 SAS/SATA Controller for IBM System x (CTO), any replacement part number
  • ServeRAID M5110e SAS/SATA Controller for IBM System x, onboard, any embedded
  • ServeRAID M5115 SAS/SATA Controller, Option part number 90Y4390, any CRU
  • ServeRAID M5120 SAS/SATA Controller for IBM System x, Option part number 81Y4478, any CRU
  • ServeRAID M5210 SAS/SATA Controller for IBM System x, Option part number 46C9110, any any
  • ServeRAID M5210e SAS/SATA Controller for IBM System x, Option part number 46C9117CTO, any any

The following system firmware level(s) are affected: All levels of IMM2 firmware are affected.

Note: This does not imply that the network operating system will work under all combinations of hardware and software.

Please see the compatibility page for more information: http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/

Solution

This behavior has been corrected in the v1.0.1 release of Lenovo XClarity Administrator.

This release was published in July 2015.

The file is or will be available by selecting the appropriate Product Group, type of System, Product name, Product machine type, and operating system on IBM Support's Fix Central web page, at the following URL:

     http://www.ibm.com/support/fixcentral/

Workaround

To correctly apply settings, power on the server prior to applying the configuration pattern. Re-applying the pattern after powering on the server is supported.

Additional information

The root cause of this is in the writing of RAID configuration data which requires the RAID card to have active power at the time of configuration changes. The IMM2 Firmware implementation does not recognize this prerequisite and sends the configuration commands to the powered-off card which results in the cards not being properly acted upon. An error is returned to the configuration patterns code indicating the configuration was not properly written.

Document Location

Worldwide

Operating System

Lenovo x86 servers:Operating system independent / None

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Document Information

Modified date:
30 January 2019

UID

ibm1MIGR-5098491

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