Troubleshooting
Problem
When Lenovo XClarity Administrator (LXCA) is configured with an IPv6 address, launching a Remote Control application fails. (where IPv6 = Internet Protocol Version 6)
Resolving The Problem
Source
RETAIN tip: H003052
Symptom
When Lenovo XClarity Administrator (LXCA) is configured with an IPv6 address, launching a Remote Control application fails.
(where IPv6 = Internet Protocol Version 6)
Affected configurations
The system is configured with at least one of the following:
- Lenovo XClarity Administrator 1.0.0, 1.0.1
This tip is not system specific.
This tip is not option specific.
The system has the symptom described above.
Note: This does not imply that the network operating system will work under all combinations of hardware and software.
Please see the compatibility page for more information:
http://www.lenovo.com/us/en/serverproven/
Solution
This behavior is corrected in Lenovo XClarity Administrator version 1.0.2.
The file is available by selecting the appropriate Product Group, type of System, Product name, Product machine type, and operating system on IBM Support's Fix Central web page, at the following URL:
http://www.ibm.com/support/fixcentral/
Workaround
Configure Lenovo XClarity Administrator to use an IPv4 address.
Additional information
Launch a Remote Control application when IPv6 addressing is used in the new version of Lenovo XClarity Administrator.
Document Location
Worldwide
[{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW94N","label":"Lenovo x86 servers->Lenovo x240 M5 Compute Node"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWBP1","label":"Lenovo Flex System Carrier Grade"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWMC0","label":"Lenovo x86 servers->Lenovo x440 Compute Node"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWMD0","label":"Lenovo x86 servers->Lenovo System x3850 X6"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"HWME0","label":"Lenovo x86 servers->Lenovo System x3950 X6"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWMF0","label":"Lenovo x86 servers->Lenovo x280 X6 Compute Node"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWMG0","label":"Lenovo x86 servers->Lenovo x480 X6 Compute Node"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWMH0","label":"Lenovo x86 servers->Lenovo x880 X6 Compute Node"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWMJ0","label":"Lenovo x86 servers->Lenovo System x3750 M4"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWMK0","label":"Lenovo x86 servers->Lenovo x240 Compute Node"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWML0","label":"Lenovo x86 servers->Lenovo Flex System Enterprise Chassis"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"HWX8I","label":"Lenovo x86 servers->Lenovo HyperScale H110 Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"HWX9I","label":"Lenovo x86 servers->Lenovo HyperScale H120 Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXB3","label":"Lenovo x86 servers->Lenovo System x3550 M5"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXB4","label":"Lenovo x86 servers->Lenovo System x3650 M5"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXB5","label":"Lenovo x86 servers->Lenovo System x3500 M5"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXB6","label":"Lenovo x86 servers->Lenovo System x3100 M5"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXB7","label":"Lenovo x86 servers->Lenovo System x3250 M5"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXB8","label":"Lenovo x86 servers->Lenovo System x3300 M4"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXB9","label":"Lenovo x86 servers->Lenovo System x3530 M4"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXBA","label":"Lenovo x86 servers->Lenovo NeXtScale nx360 M5"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"HWXBB","label":"Lenovo x86 servers->Lenovo NeXtScale nx360 M5 DWC"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"HWXBD","label":"Lenovo x86 servers->Lenovo NeXtScale n1200 DWC Enclosure"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXBX","label":"Lenovo x86 servers->Lenovo NeXtScale n1200 Enclosure"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXC1","label":"Lenovo x86 servers->Lenovo System x3550 M4"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXC2","label":"Lenovo x86 servers->Lenovo System x3630 M4"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXC3","label":"Lenovo x86 servers->Lenovo System x3650 M4 BD"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXC4","label":"Lenovo x86 servers->Lenovo System x3650 M4 HD"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXX0","label":"Lenovo x86 servers->Lenovo System x3500 M4"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXX2","label":"Lenovo x86 servers->Lenovo System x3650 M4"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}}]
Was this topic helpful?
Document Information
Modified date:
30 January 2019
UID
ibm1MIGR-5098479