IBM Support

Saving Lenovo XClarity Administrator network settings can take long time or hang - Lenovo x86 servers

Troubleshooting


Problem

When saving a change to the network configuration in Lenovo XClarity Administrator (LXCA), the user interface may take a long time to return to the network summary view or may appear hung. When this happens, the progress overlay stays on the screen untilit is complete, or can get stuck on the screen.

Resolving The Problem

Source

RETAIN tip: H214746

Symptom

When saving a change to the network configuration in Lenovo XClarity Administrator (LXCA), the user interface may take a long time to return to the network summary view or may appear hung. When this happens, the progress overlay stays on the screen until it is complete, or can get stuck on the screen.

Affected configurations

The system is configured with at least one of the following:

This tip is not system specific.

This tip is not option specific.

The system has the symptom described above.

Note: This does not imply that the network operating system will work under all combinations of hardware and software.

Please see the compatibility page for more information:

http://www.lenovo.com/us/en/serverproven/

Solution

This behavior is corrected in Lenovo XClarity Administrator version 1.0.2.

The file is available by selecting the appropriate Product Group, type of System, Product name, Product machine type, and operating system on IBM Support's Fix Central web page, at the following URL:

http://www.ibm.com/support/fixcentral/

Workaround

When Lenovo XClarity Administrator takes a long time to save its network settings, if users feel the interface is hung, users can resolve the issue by refreshing the browser. The change should still take effect.

Additional information

The issue occurs due to slow response from the server to acknowledge the change completion. The operation is kicked off and should complete regardless of the current page viewed in the client browser, so using the browser refresh feature to get back to a navigable page should work ok. Note, the workaround may not work properly if the network configuration change will affect current URL address to reach the Lenovo XClarity Administrator system.

Document Location

Worldwide

Operating System

Lenovo x86 servers:Operating system independent / None

[{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW94N","label":"Lenovo x86 servers->Lenovo x240 M5 Compute Node"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWBP1","label":"Lenovo Flex System Carrier Grade"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWMC0","label":"Lenovo x86 servers->Lenovo x440 Compute Node"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWMD0","label":"Lenovo x86 servers->Lenovo System x3850 X6"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"HWME0","label":"Lenovo x86 servers->Lenovo System x3950 X6"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWMF0","label":"Lenovo x86 servers->Lenovo x280 X6 Compute Node"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWMG0","label":"Lenovo x86 servers->Lenovo x480 X6 Compute Node"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWMH0","label":"Lenovo x86 servers->Lenovo x880 X6 Compute Node"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWMJ0","label":"Lenovo x86 servers->Lenovo System x3750 M4"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWMK0","label":"Lenovo x86 servers->Lenovo x240 Compute Node"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWML0","label":"Lenovo x86 servers->Lenovo Flex System Enterprise Chassis"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXB3","label":"Lenovo x86 servers->Lenovo System x3550 M5"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXB4","label":"Lenovo x86 servers->Lenovo System x3650 M5"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXB5","label":"Lenovo x86 servers->Lenovo System x3500 M5"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXB6","label":"Lenovo x86 servers->Lenovo System x3100 M5"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXB7","label":"Lenovo x86 servers->Lenovo System x3250 M5"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXB8","label":"Lenovo x86 servers->Lenovo System x3300 M4"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXB9","label":"Lenovo x86 servers->Lenovo System x3530 M4"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXBA","label":"Lenovo x86 servers->Lenovo NeXtScale nx360 M5"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"HWXBB","label":"Lenovo x86 servers->Lenovo NeXtScale nx360 M5 DWC"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"HWXBD","label":"Lenovo x86 servers->Lenovo NeXtScale n1200 DWC Enclosure"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXBX","label":"Lenovo x86 servers->Lenovo NeXtScale n1200 Enclosure"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXC1","label":"Lenovo x86 servers->Lenovo System x3550 M4"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXC2","label":"Lenovo x86 servers->Lenovo System x3630 M4"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXC3","label":"Lenovo x86 servers->Lenovo System x3650 M4 BD"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXC4","label":"Lenovo x86 servers->Lenovo System x3650 M4 HD"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
30 January 2019

UID

ibm1MIGR-5098214