IBM Support

Lenovo XClarity Administrator: Firmware update for IMM2 or DSA or UEFI fails - Lenovo x86 servers

Troubleshooting


Problem

Lenovo XClarity Administrator (LXCA) firmware update of IMM2, DSA, and UEFI fails and logs that another update is in progress. This error occurs when the IMM is under heavy load. (IMM2 = Integrated Management Module II, DSA = Dynamic System Analysis, UEFI = Unified Extensible Firmware Interface)

Resolving The Problem

Source

RETAIN tip: H214561

Symptom

Lenovo XClarity Administrator (LXCA) firmware update of IMM2 or DSA or UEFI fails and logs that another update is in progress. This occurs when the IMM is under heavy load.

(where IMM2 = Integrated Management Module II, DSA = Dynamic System Analysis, UEFI = Unified Extensible Firmware Interface)

Affected configurations

The system can be any of the following Lenovo x86 servers:

The system is configured with at least one of the following:

This tip is not option specific.

The following system firmware levels is affected: Build ID: TCOO08Q

Note: This does not imply that the network operating system will work under all combinations of hardware and software.

Please see the compatibility page for more information: http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/

Solution

This behavior will be corrected in a future release of IMM.

The target date for this release is scheduled for Fourth Quarter 2015.

The file is or will be available by selecting the appropriate Product Group, type of System, Product name, Product machine type, and Operating system on IBM Support's Fix Central Web page, at the following URL:    

Workaround

When this issue occurs, retry the firmware update.

Additional information

Since the probability of the IMM reporting wrong update status is very low, users can retry the update operation in LXCA when the failure occurs.

Document Location

Worldwide

Operating System

Lenovo x86 servers:Operating system independent / None

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Document Information

Modified date:
30 January 2019

UID

ibm1MIGR-5097969