IBM Support

SMBIOS chassis information is not filled in correctly - Lenovo Flex System x240 M5 Compute Node (9532)

Troubleshooting


Problem

The Chassis Universally Unique Identifier (UUID) is in System Management Basic Input/Output System (SMBIOS) at type 3 offset 7 --> Serial Number.

Resolving The Problem

Source

RETAIN tip: H214215

Symptom

The Chassis Universally Unique Identifier (UUID) is in System Management Basic Input/Output System (SMBIOS) at type 3 offset 7 --> Serial Number.

Currently, this value is all zeros. The value would look like this output:
  [UUID:00000000000000000000000000000000]

Affected configurations

The system can be any of the following Lenovo servers:

This tip is not software specific.

This tip is not option specific.

Solution

This behavior will be corrected in a future release of Unified Extensible Firmware Interface (UEFI).

The target date for this release is fourth quarter 2015.

The file will be available by selecting the appropriate Product Group, type of System, Product name, Product machine type, and Operating system on IBM Support's Fix Central web page, at the following URL:

http://www.ibm.com/support/fixcentral/

Workaround

Find this UUID directly from the CMM console.

  1. SSH to the Chassis Management Module (CMM) console.
  2. Login with the account and password.
  3. Type in info.
  4. The first UUID represents the chassis UUID.

(where SSH = Secure Shell)

Additional information

Currently, the chassis UUID is stored in the CMM. When the Integrated Management Module (IMM) boots up, the IMM retrieves this value from the CMM and store it at a specific location within itself. UEFI gets this value from the IMM later, when users power up the system. In this case, UEFI cannot get the exact value from the IMM, and defaults the value to zeros.

 

Document Location

Worldwide

Operating System

Lenovo x86 servers:Operating system independent / None

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Document Information

Modified date:
30 January 2019

UID

ibm1MIGR-5097513