IBM Support

EN4132 NIC fails to link with EN4023 switch - IBM Flex System

Troubleshooting


Problem

A Flex System EN4132 2-port 10 Gigabit (Gb) Ethernet Adapter intermittently fails to link with an IBM Flex System EN4023 10Gb Scalable Switch.

Resolving The Problem

Source

RETAIN tip: H213150

Symptom

A Flex System EN4132 2-port 10 Gigabit (Gb) Ethernet Adapter intermittently fails to link with an IBM Flex System EN4023 10Gb Scalable Switch.

Affected configurations

The system is configured with one or more of the following IBM Options:

The system has the symptom described above.

This tip is not software specific.

Solution

Update the EN4132 firmware to 2.3-1.0.1.3 or later.

The file is or will be available by selecting the appropriate Product Group, type of System, Product name, Product machine type, and operating system on IBM Support's Fix Central web page, at the following URL:

     http://www.ibm.com/support/fixcentral/

Workaround

There is no workaround available for the combination of EN4132 Network Interface Controller (NIC) and EN4023 switch. The failure only affects that specific combination of products.

Document Location

Worldwide

Operating System

PureFlex System and Flex System:Operating system independent / None

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Document Information

Modified date:
30 January 2019

UID

ibm1MIGR-5096128