QLogic 4 Gb HBA card cannot be configured in UEFI Storage Settings

Troubleshooting

Problem

QLogic 4 Gigabit (Gb) Single-Port or Dual-Port Host Bus Adapter (HBA) Fibre Channel cards cannot be configured under Unified Extensible Firmware Interface (UEFI): System Settings -> Storage setup menu The screen just shows a blue box for several seconds, then returns to the previous UEFI menu.

Resolving The Problem

Source

RETAIN tip: H212934

Symptom

QLogic 4 Gigabit (Gb) Single-Port or Dual-Port Host Bus Adapter (HBA) Fibre Channel cards cannot be configured under Unified Extensible Firmware Interface (UEFI):

System Settings -> Storage setup menu

The screen just shows a blue box for several seconds, then returns to the previous UEFI menu.

Affected configurations

The system is configured with one or more of the following IBM options:

QLogic 4 Gb PCI-X Fibre Channel Dual-Port HBA for IBM System x, option part number 39M5895, any replacement part number
QLogic 4 Gb PCI-X Fibre Channel Single-Port HBA for IBM System x, option part number 39M5894, any replacement part number
QLogic 4 Gb PCIe Fibre Channel Dual-Port HBA for IBM System x, option part number 39R6527, any replacement part number
QLogic 4 Gb PCIe Fibre Channel Single-Port HBA for IBM System x, option part number 39R6525, any replacement part number

This tip is not system specific.

This tip is not software specific.

Workaround

Select the System Settings -> Devices and UEFI and find QLogic card information. Enter the command line configuration page.

Additional information

When Unified Change Management (UCM) support was enabled, it did not include support for 4 Gb QLogic adapter options, because the 4 Gb adapter options were already at the end of product life in the year 2013.

Document Location

Worldwide

Operating System

System x Hardware Options:Operating system independent / None

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Tips

QLogic 4 Gb HBA card cannot be configured in UEFI Storage Settings - IBM Systems