System does not see onboard storage after restart

Troubleshooting

Problem

Occasionally, after a restart, the system fails to see an on-board storage controller, consequently causing the local storage to not be accessible.

Resolving The Problem

Source

RETAIN tip: H212806

Symptom

Occasionally, after a restart, the system fails to see an on-board storage controller, consequently causing the local storage to not be accessible.

Affected configurations

The system can be any of the following IBM servers:

System x3650 M4, type 7915, any model

This tip is not software specific.

This tip is not option specific.

The following system BIOS/UEFI level is affected:

Build ID: VVE140YUS

The system has the symptom described above.

Solution

This behavior has been corrected in a SAS Firmware update for x3650 M4.

Firmware Update for ServeRAID M5110e PSoC3Â Â
ibm_fw_psoc3_m5110e-36_linux_32-64

The file is located by following this URL:

Â Â Â Â http://www.ibm.com/support/fixcentral/

Alternately, see RETAIN Tip H213425.

Additional information

See RETAIN Tip H213425.

Document Location

Worldwide

Operating System

System x:Operating system independent / None

Lenovo x86 servers:Operating system independent / None

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Tips

System does not see onboard storage after restart - System x3650 M4 (7915)