FC3171 switch requires CPLD update - IBM Flex System

Resolving The Problem

Source

RETAIN tip: H212084

Symptom

The FC3171 switches require to be running CPLD version of at least 0x22. Switches with firmware levels of 9.1.0.26.00 and later will show the following error messages if the CPLD was not updated:

Installed CPLD version 0x20 older than available version 0x22. See 'help cpld install' in the CLI for upgrade instructions.

The system may experience inability to power on after restart, unintended power downs, I/O module offline events or various Simple Network Management Protocol (SNMP) events.

Affected configurations

The system is configured with one or more of the following IBM Options:

• Flex System FC3171 8 Gb SAN Pass-thru, Option part number 69Y1934, any replacement part number (CRU)
• Flex System FC3171 8 Gb SAN Switch, Option replacement part number 69Y1930, any replacement part number (CRU)

This tip is not system specific.

This tip is not software specific.

The following system firmware level(s) are affected: Switch firmware 9.1.0.27.00 and later

Solution

The switch CPLD will need to be manually updated which requires a virtual switch restart.

Follow these steps to update the CPLD:

1. Update switch to 9.1.0.27.00 or later and restart
2. Login to switch Command Line Interface (CLI) and run these commands:

3 . When CPLD install completes successfully, login to the Chassis Management Module (CMM) CLI and run these commands:

a) env -T system:switch[x] where x is switch slot b) service -vr (the switch will now restart)

4. To verify the CPLD version after the virtual reseat, run the following commands from the switch CLI:

Look for the line CPLD Revision, it should end in 0x22

Workaround

Back flash IMM code to 3.10 Build ID: 1AOO48H or prior.

Additional information

Symptom occurs as the CPLD must be manually updated after a firmware (f/w) update. The switch is alerting to the code mismatch.