VHD feature cannot support SUSE Linux Enterprise Server (SLES) 11.3 x32 or x64 - IBM System x3250 M5 (5458)

Resolving The Problem

Source

RETAIN tip: H21972

Symptom

1. When using the Virtual Host Desktop (VHD) CPU configuration, the system cannot install SUSE Linux Enterprise Server (SUSE) 11.3 x32/x64 (Legacy or UEFI). The system will display black screen.
   
2. When VHD enables Windows support, Dynamic System Analysis (DSA) will display black screen.
   
3. VHD CPU supports only Window 2008 R2 and 2012.
   

Affected configurations

The system may be any of the following IBM servers:

• System x3250 M5, type 5458, any model

This tip is not software specific.

This tip is not option specific.

The system is configured with 1 CPU's.

Workaround

Intel confirmed this is an Operating System (OS) limitation. Virtual Host Desktop (VHD) has issues with SUSE Linux Enterprise Server (SUSE) 11.3.

Open SUSE 11.3 with Kernal 2.6 is out of dated, and Open SUSE 12.3 is with Kernal 3.7. Intel found similar issue for 11.3 with external graphic card. Output will go to Integrated Graphics Device (IGD) during installation.

To disable IGD setting in the UEFI F1 Setup Menu:

1. Run the setup utility and select System setting --> Device and I/O Ports --> Internal Graphics
   
2. Set the value to Disable.
   

Additional information

Intel announced supporting VHD feature under Windows OS and only 2 CPUs support VHD.

• Intel Xeon E3-1285 v3 3.6 GHz 8 MB cache 1600MHz 4C (84W)
• Intel Xeon E3-1285L v3 3.1 GHz 8 MB cache 1600MHz 4C (65W)

Below are detail procedures for VHD validation on both Windows 2008 R2 and Windows 2012.

Before installing Windows OS, enable the VHD under UEFI F1 setup menu first:

1. Run the setup utility and select System setting --> Device and I/O Ports --> Internal Graphics
   
2. Set the value to Enable.
   
   1. For Windows Server 2012, it will need two (2) systems and three (3) OS.
      
   2. Windows 2012 of the local machine + Windows 8 of the Virtual Machine (VM) (the same System under test (SUT))
      
   3. Using other Clients (no limit to OS and platform)
      

Windows 2012 of the local:

1. Install Windows Server 2012
   
2. Install on-board DD and Intel HD Graphics Driver.
   
3. Open the Server Manager --> click Add roles and features --> Server Roles --> Select Hyper-V and Remote Desktop Services --> Role Services --> add Remote Desktop Licensing, Remote Desktop Session Host and Remote Desktop Virtualization Host --> Click Next to installation.
   
4. Restart the system.
   
5. Open the Server Manager --> click Tools --> select to Hyper-V Manager --> click the Hyper-V setting in actions.
   
6. Check the Physical GPU menu is CPU GPU display and check it has shared system memory.
   
7. Return to Hyper-V Manager --> right click to create New Virtual Machine --> then install Win 8 Ultimate or Enterprise to finish.
   
8. Click Control panel on the start menu --> Network and Internet --> Network an Sharing Center --> Advanced sharing settings --> make sure Network discovery and File and printer sharing is Turn on
   
9. Click Control panel on the start menu --> System and Security --> Windows Firewall --> Customize Settings --> make sure Windows Firewall is Turn off.
   
10. Power on Windows 8 of the VM.
    

Windows 8 of the VM:

1. Setting the Network IP address with Windows 2012 and the other client is the same network segment.
   
2. Click Control panel on the start menu --> Network and Internet --> Network an Sharing Center --> Advanced sharing settings --> make sure Network discovery and File and printer sharing is Turn on
   
3. Click Control panel on the start menu --> System and Security --> Windows Firewall --> Customize Settings --> make sure Windows Firewall is Turn off
   
4. Click Control panel on the start menu --> System and Security --> System -> System Properties --> select Allow Remote Assistance connections to this computer and Allow connections from computers running any version of Remote Desktop (less secure) --> click OK
   
5. Shutdown the Win 8.
   

Windows 2012 of the local:

1. Open the Server Manager --> click Tools --> select to Hyper-V Manager --> click the Hyper-V --> Win 8 --> Hyper-V Settings --> add RemoteFX 3D Video Adapter in add hardware.
   
2. Power on the Win 8 of the VM, start into Win8 desktop.
   

Used the other Client:

1. Remote to Windows 8.
   
2. Open the device manager, check the display is Microsoft RemoteFX Graphics Device - WDDM
   

Windows 2012 of the local:

1. The Windows 8 of the VM screen will become to Vidor remoting was disconnected.
   
   1. For Windows Server 2008 R2 SP1, it will need the two systems and three OS.
      
   2. Windows 2008 R2 SP1 of the local + Windows 7 of the VM (the same SUT)
      
   3. Using other Clients (no limit to OS and platform)
      

Windows 2008 R2 SP1 of the local:

1. Install Windows Server 2008 R2 SP1
   
2. Install on-board DD, but do not install Intel HD Graphics Driver
   
3. Open the Server Manager --> Click Features --> Select .NET Framework 3.5.1 Features and Desktop Experience --> Click Next to installation.
   
4. Open the Server Manager --> Click Roles in Server Manager select Hyper-v and Remote Desktop Services --> Click Next --> select RemoteFX Remote Desktop Session Host, Core Service and RemoteFX --> Click Next to installation.
   
5. Click Control panel on the start menu --> Network and Internet --> Network an Sharing Center --> Advanced sharing settings --> make sure Network discovery and File and printer sharing is Turn on
   
6. Click Control panel on the start menu --> System and Security --> Windows Firewall --> Customize Settings --> make sure Windows Firewall is Turn off
   
7. Click Control panel on the start menu --> System and Security --> System --> System Properties --> select Allow connections from computers running any version of Remote Desktop (less secure) --> click OK
   
8. Restart the system.
   
9. Open the Server Manager --> Click Roles --> Hyper-V --> Hyper-V Manager --> right click WINxxxx --> New --> Virtual Machine--> then install Win 7 Ultimate or Enterprise SP1 to finish.
   
10. Power on Win 7 of the VM.
    

Windows 7 of the VM:

1. Set the Network IP address with WS 2008 and the other client in the same network segment.
   
2. Click Control panel on the start menu --> Network and Internet --> Network an Sharing Center --> Advanced sharing settings --> make sure Network discovery and File and printer sharing is Turn on
   
3. Click Control panel on the start menu --> System and Security --> Windows Firewall --> Customize Settings --> make sure Windows Firewall is Turn off
   
4. Click Control panel on the start menu --> System and Security --> System --> System Properties --> select Allow Remote Assistance connections to this computer and Allow connections from computers running any version of Remote Desktop (less secure) --> click OK
   
5. Shutdown the Windows 7.
   

Windows 2008 R2 SP1 of the local:

1. Install Intel HD Graphics Driver
   
2. Type the command: dism /online /enable-feature /featurename:Microsoft-Windows-RemoteFX-EmbeddedVideoCap-Setup-Package
   
3. Restart the computer then the system will start into black screen.
   

Using other Client:

1. Remote to Windows 2008 R2 SP1.
   

Windows 2008 R2 SP1 of the remote:

1. Open the Server Manager --> Click Roles --> Hyper-V --> Hyper-V Manager --> WINxxxx --> Win7 --> Hyper-V Settings --> add RemoteFX 3D Video Adapter in add hardware.
   
2. Power on the Windows 7 of the VM, the screen will stay at -->Video remoting was disconnected.
   

Using other Client:

1. Remote to Windows 7.
   

Windows 7 of the remote:

1. Open the device manager, check the display is Microsoft RemoteFX Graphics Device - WDDM