Troubleshooting
Problem
IBM System x3630 M4/x3530 M4 servers with Unified Extensible Firmware Interface (UEFI) firmware level BEE128CUS (version: 1.40) will experience a kernel panic when the system is installed with a Linux operating system standalone or using Preboot Execution Environment (PXE) after a Function On Demand (FoD) key (Intel Powerville 2-4 Port Upgrade) is installed to enable the additional on-board Ethernet ports 2 and 3. Another failure symptom is if the server is already running with Linux operating system under BEE128CUS UEFI firmware code level, then inserting a FoD key (2-4 Port Upgrade) to enable the additional on-board Ethernet ports 2 and 3. The on-board Ethernet ports 0-3 cannot be used.
Resolving The Problem
Source
RETAIN tip: H21443
Symptom
IBM System x3630 M4/x3530 M4 servers with Unified Extensible Firmware Interface (UEFI) firmware level BEE128CUS (version: 1.40) will experience a kernel panic when the system is installed with a Linux operating system standalone or using Preboot Execution Environment (PXE) after a Function On Demand (FoD) key (Intel Powerville 2-4 Port Upgrade) is installed to enable the additional on-board Ethernet ports 2 and 3.
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Another failure symptom is if the server is already running with Linux operating system under BEE128CUS UEFI firmware code level, then inserting a FoD key (2-4 Port Upgrade) to enable the additional on-board Ethernet ports 2 and 3. The on-board Ethernet ports 0-3 cannot be used.
Affected configurations
The system may be any of the following IBM servers:
- System x3530 M4, type 7160, any model
- System x3630 M4, type 7158, any model
This tip is not software specific.
This tip is not option specific.
The following system BIOS/uEFI level(s) are affected: Build ID:
BEE128CUS
The system has the symptom described above.
Solution
This behavior has been corrected in current release of UEFI firmware bee128e-1.42.
The file is available by selecting the appropriate Product Group, type of System, Product name, Product machine type, and operating system on IBM Support's Fix Central web page, at the following URL:
http://www.ibm.com/support/fixcentral/
Workaround
This issue can be worked around by the following steps:
- Go into UEFI F1 Setup menu and set the network to Full-Duplex
instead of Auto as shown in the included screen shot and click
Save.
/IBM/QIT/temp_data/workaround.gif)
- Return to the home menu, and then go into the Network menu
again and set it back to Auto and click Save.
Additional information
Incorrect LAN UEFI driver behavior while enabling FoD of third
and fourth LAN port.
This issue only occurs on UEFI firmware level BEE128CUS.
Document Location
Worldwide
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Document Information
Modified date:
30 January 2019
UID
ibm1MIGR-5093235
/IBM/QIT/temp_data/kernel.gif)