IBM Support

UpdateXpress System Pack Installer (UXSPI) 9.30 unexpectedly lists two M5000 firmware updates when installing 12.12.0-0133 - IBM Server

Troubleshooting


Problem

[This abstract has been truncated due to length constraints] The IBM UpdateXpress System Pack Installer (UXSPI) 9.30 is unable to detect the installed version of the IBM ServeRAID M5000 SAS/SATA Controller firmware properly. When trying to install thelatest version, for example, v12.12.0-0133, the UXSPI will add the requisite v. 12.12.0-0085 to the compare results. The compare result will be shown as follows: (1) [ ] ServeRAID M5000 Series SAS/SATA Controller Firmware Severity : Suggested Reboot : Reboot Required to take effect Update ID : IBM_fw_sraidmr_m5000-12.12.0-0085_linux_32-64 Requisites : None New Version : 12.12.0-0085 Installed Version : Undetected (2) [ ] ServeRAID M5000 Series SAS/SATA Controller Firmware Severity : Suggested Reboot : Reboot Required to take effect Update I

Resolving The Problem

Source

RETAIN tip: H21205

Symptom

[This abstract has been truncated due to length constraints]

The IBM UpdateXpress System Pack Installer (UXSPI) 9.30 is unable to detect the installed version of the IBM ServeRAID M5000 SAS/SATA Controller firmware properly.

When trying to install the latest version, for example, v12.12.0-0133, the UXSPI will add the requisite v. 12.12.0-0085 to the compare results.

The compare result will be shown as follows:

(1)

  [ ] ServeRAID M5000 Series SAS/SATA Controller Firmware
Severity : Suggested
Reboot : Reboot Required to take effect
Update ID :
IBM_fw_sraidmr_m5000-12.12.0-0085_linux_32-64
Requisites : None
New Version : 12.12.0-0085
Installed Version : Undetected

(2)

  [ ] ServeRAID M5000 Series SAS/SATA Controller Firmware
Severity : Suggested
Reboot : Reboot Required to take effect
Update I

Affected configurations

The system is configured with at least one of the following:

  • UpdateXpress Service Pack Installer, version 9.30

The system is configured with one or more of the following IBM Options:

  • ServeRAID M5014 SAS or SATA Controller, Option part number 46M0916, any replacement part number (CRU)
  • ServeRAID M5015 SAS or SATA Controller, Option part number 46M0829, any replacement part number (CRU)
  • ServeRAID M5025 SAS or SATA Controller, Option part number 46M0830, any replacement part number (CRU)

This tip is not system specific.

Note: This does not imply that the network operating system will work under all combinations of hardware and software.

Please see the compatibility page for more information:

http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/

The system has the symptom described above.

Solution

This behavior has been corrected in UXSPI 9.40.

The file is or will be available by selecting the appropriate Product Group, type of System, Product name, Product machine type, and operating system on IBM Support's Fix Central web page, at the following URL:

http://www.ibm.com/support/fixcentral/

Workaround

This issue can be ignored safely as it has no functional affect.

Additional Information


The category of 'ibm_fw_sraidmr_m5000' was changed from 'SAS' to 'ServeRAID,' which causes UXSPI 9.30 to print the two (2) firmware packages.

The double package listing does not affect the firmware update process for ServeRAID M5000 Series SAS/SATA Controller firmware.

Document Location

Worldwide

Operating System

System x Hardware Options:Operating system independent / None

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Document Information

Modified date:
02 November 2020

UID

ibm1MIGR-5092913