IBM Support

After running an operating system shutdown, and then restarting the server in the IMM Web inteface, the system will be powerd off soon during the operating system shutdown - Servers

Troubleshooting


Problem

When users click the Shut Down Operating System - Restart Server power action selection in the Integrated Management Module (IMM) web interface, IMM does not allow the operating system to shutdown completely.

Resolving The Problem

Source

RETAIN tip: H207452

Symptom

When users click the Shut Down Operating System - Restart Server power action selection in the Integrated Management Module (IMM) web interface, IMM does not allow the operating system to shutdown completely.

Affected Configurations

The system can be any of the following IBM servers:

  • System x3100 M4, type 2582, any model
  • System x3250 M4, type 2583, any model
  • System x3300 M4, type 7382, any model
  • System x3500 M4, type 7383, any model
  • System x3530 M4, type 7160, any model
  • System x3550 M4, type 7914, any model
  • System x3630 M4, type 7158, any model
  • System x3650 M4, type 7915, any model
  • iDataPlex dx360 M4 server, type 7912, any model

This tip is not software specific.

This tip is not option specific.

The following system firmware level is affected:

  • IMM2 firmware Version 1.88 - Build ID: 1AOO42A

The system has the symptom described above.

Solution

This behavior was corrected in Integrated Management Module II (IMM2) firmware update version 2.50 Build ID: 1AOO40Z and later levels.

The file is available by selecting the appropriate Product Group, type of System, Product name, Product machine type, and Operating system on IBM Support's Fix Central web page, at the following URL:

  http://www.ibm.com/support/fixcentral/

Workaround

  1. Login to the IMM Web Basic Input/Output System (BIOS).
  2. Click Server Management -> Server timeouts -> Enable power off delay.
  3. Select a time other than '0.'

Document Location

Worldwide

Operating System

System x:Operating system independent / None

Lenovo x86 servers:Operating system independent / None

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Document Information

Modified date:
30 January 2019

UID

ibm1MIGR-5092395

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