Troubleshooting
Problem
VMware ESXi 5.0 crashes with a Non-Maskable Interrupt (NMI) when the system's operating system watchdog is enabled.
Resolving The Problem
Source
RETAIN tip: H206642
Symptom
VMware ESXi 5.0 crashes with a Non-Maskable Interrupt (NMI) when the system's operating system watchdog is enabled.
Affected configurations
The system may be any of the following IBM servers:
- BladeCenter HS23, type 7875, any model
- BladeCenter HS23E, type 8038, any model
- BladeCenter HS23E, type 8039, any model
- Flex System x220 Compute Node, type 2585, any model
- Flex System x220 Compute Node, type 7864, any model
- Flex System x220 Compute Node, type 7906, any model
- Flex System x240 Compute Node, type 8737, any model
- Flex System x240 Compute Node, type 8738, any model, any
- Flex System x440 Compute Node, type 7917, any model
- System x3100 M4, type 2582, any model
- System x3250 M4, type 2583, any model
- System x3300 M4, type 7382, any model
- System x3530 M4, type 7160, any model
- System x3550 M4, type 7914, any model
- System x3650 M4, type 7915, any model
- System x3750 M4, type 8722, any model
- System x3750 M4, type 8733, any model
- iDataPlex dx360 M4 2U chassis, type 7913, any model
- iDataPlex dx360 M4 server, type 7912, any model
The system is configured with at least one of the following:
- VMware ESXi 5.0, any Update
The system is configured with one or more of the following IBM Options:
- Integrated Management Module II (IMM2)
The following system firmware level(s) are affected:
- IMM
Note: This does not imply that the network operating system will work under all combinations of hardware and software.
Please see the compatibility page for more information: http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/
Solution
This behavior will be corrected in a future release of Integrated Management Module II (IMM2) firmware.
The target date for this release is scheduled for first quarter 2013.
The file will be available by selecting the appropriate Product Group, type of System, Product name, Product machine type, and Operating system on IBM Support's Fix Central web page, at the following URL:
Workaround
Disable the operating system watchdog function of the system.
Document Location
Worldwide
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Document Information
Modified date:
30 January 2019
UID
ibm1MIGR-5091719