IBM Support

Network will be unavailable when two NICS are configured for PDSA - IBM System x

Troubleshooting


Problem

When two Network Interface Cards (NICs) are configured with two networks in different network segments, where one is connected to a Local Area Network (LAN) and the other is connected to a Wide Area Network (WAN), the two networks interfere with each other, and the network to the WAN in Dynamic System Analysis (DSA) Preboot is not stable

Resolving The Problem

Source

RETAIN tip: H206477

Symptom

When two Network Interface Cards (NICs) are configured with two networks in different network segments, where one is connected to a Local Area Network (LAN) and the other is connected to a Wide Area Network (WAN), the two networks interfere with each other, and the network to the WAN in Dynamic System Analysis (DSA) Preboot is not stable.

Affected configurations

The system can be any of the following IBM servers:

This tip is not software specific.

This tip is not option specific.

The system has the symptom described above.

Solution

This issue has been fix in Preboot DSA version 9.28 AA4.

The file is or will be available by selecting the appropriate Product Group, type of System, Product name, Product machine type, and Operating system on IBM Support's Fix Central web page, at the following URL:

http://www.ibm.com/support/fixcentral

Workaround

Do not configure NICs with different network segments at the same time.

Additional information

If users do not configure more than one NIC with different network segments at the same time, the networks do not interfere with each other, therefore, the network to WAN remains stable.

Document Location

Worldwide

Operating System

System x:Operating system independent / None

[{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"QU01GCQ","label":"System x->System x3530 M4->7160"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"QU90ACJ","label":"System x->System x3100 M4->2582"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"QU90ACK","label":"System x->System x3250 M4->2583"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"QU91IPI","label":"System x->System x3550 M4->7914"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"QU91NCW","label":"System x->System x3630 M4->7158"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
30 January 2019

UID

ibm1MIGR-5091472