IBM Support

Web browser shows 'Cannot display web page' when accessing IMM web page - IBM PureFlex Systems

Troubleshooting


Problem

This issue affects web browser access to the Integrated Management Module II (IMM2) web interface. In rare cases a web browser will show 'cannot display the web page' when accessing the IMM2 web page.

Resolving The Problem

Source

RETAIN tip: H206354

Symptom

This issue affects web browser access to the Integrated Management Module II (IMM2) web interface.

In rare cases a web browser will show 'cannot display the web page' when accessing the IMM2 web page.

Affected configurations

The system may be any of the following IBM servers:

  • Flex System x240 Compute Node, type 8737, any model
  • Flex System x240 Compute Node, type 8738, any model, any
  • Flex System x440 Compute Node, type 2584, any model
  • Flex System x440 Compute Node, type 7917, any model

This tip is not software specific.

This tip is not option specific.

The following system firmware level(s) are affected:

  • 1AOO31M

Solution

This behavior was corrected in IMM2 firmware version 1.88 Build ID: 1AOO40A.

The file is available by selecting the appropriate Product Group, type of System, Product name, Product machine type, and Operating system on IBM Support's Fix Central web page, at the following URL:

Workaround

Refresh the IMM2 web page.

Document Location

Worldwide

Operating System

PureFlex System and Flex System:Operating system independent / None

[{"Type":"HW","Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"HW94D","label":"Flex System x240 Compute Node"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"HW94E","label":"PureFlex System and Flex System->x440 Compute Node"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
30 January 2019

UID

ibm1MIGR-5091274