IBM Support

ServeRAID fails to do a "Full Initialization" on RAID 0 and RAID 1 when PI is enabled - IBM System x

Troubleshooting


Problem

Full Initialization of the Virtual Drive (VD) will fail when creating a RAID-0 consisting of a single hard drive or a RAID-1 consisting of two (2) hard drive using WebBIOS, MegaRAID Command Line Interface (MegaCLI), or the MegaRAID Storage Manager (MSM)utilities while Data Protection Information (PI) setting is enabled. The adapter event log will show the following errors: Controller ID: 0 Initialization failed on VD Controller ID: 0 VD is now OFFLINE VD

Resolving The Problem

Source

RETAIN tip: H206140

Symptom

Full Initialization of the Virtual Drive (VD) will fail when creating a RAID-0 consisting of a single hard drive or a RAID-1 consisting of two (2) hard drive using WebBIOS, MegaRAID Command Line Interface (MegaCLI), or the MegaRAID Storage Manager (MSM) utilities while Data Protection Information (PI) setting is enabled.

The adapter event log will show the following errors:

 

Controller ID: 0 Initialization failed on VD

Controller ID: 0 VD is now OFFLINE VD
  cogent_26544_full_init_fail_with_pi.jpg

Affected configurations

The system may be any of the following IBM servers:

  • System x3500 M4, type 7383, any model
  • System x3530 M4, type 7160, any model
  • System x3550 M3, type 4254, any model
  • System x3550 M3, type 7944, any model
  • System x3550 M4, type 7914, any model
  • System x3650 M3, type 4255, any model
  • System x3650 M3, type 7945, any model
  • System x3650 M4, type 7915, any model
  • System x3750 M4, type 8722, any model
  • System x3750 M4, type 8733, any model

The system is configured with one or more of the following IBM Option part numbers:

  • ServeRAID M5016 SAS/SATA Controller for IBM System x, Option part number 90Y4304, any replacement part number
  • ServeRAID M5110 SAS/SATA Controller for IBM System x (CTO), any replacement part number
  • ServeRAID M5110e SAS/SATA Controller for IBM System x, onboard, any embedded

This tip is not software specific.

The IBM System x ST model hard drive firmware for the SAS drives is affected.

Solution

This behavior will be corrected in the future release of IBM Online SAS/SATA Hard Drive Update tool version 1.12 or later.

The target date for this release is scheduled for fourth quarter 2012.

The file is or will be available by selecting the appropriate Product Group, type of System, Product name, Product machine type, and Operating system on IBM Support's Fix Central web page, at the following URL:

Workaround

In order to successfully create a new Virtual Drive (VD) while the PI setting is enabled make sure to use "no initialization" or the "fast initialization" option.

To workaround the failed initialization of the Virtual Drive follow the steps below:

  1. Delete the Virtual Drive which has been set to the Offline state. This will change the state of the hard drive to the Unconfigured Bad state.
  2. Change the drive status from Unconfigured Bad to Unconfigured Good.
  3. Create a new Virtual Drive with the Data Protection Enabled (PI) and choose initialization method to "No Initialization" or to "Fast Initialization".

The instructions on how to manage storage storage configurations are illustrated in ServeRAID-M Software User's Guide and ServeRAID MegaCLI User's Guide which can be found by selecting the appropriate Product Group, type of System, Product name, Product machine type, and operating system on IBM Support's Fix Central web page, at the following URLs:

Additional information

PI formatted hard drive are formatted physically to 520 byte sectors that store 512 bytes of user data with 8 bytes of PI appended to it.

The PI setting can be managed within the WebBIOS, MegaCLI, or MSM utilities.

The affected Serial Attached SCSI (SAS) drives are:

42D0632 146 GB 10 000 rpm 6 Gbps SAS 2.5-inch SFF Slim Hot-Swap hard drive
42D0637 300 GB 10 000 rpm 6 Gbps SAS 2.5-inch SFF Slim Hot-Swap hard drive
42D0672 73 GB 15 000 rpm 6 Gbps SAS 2.5-inch” SFF Slim Hot-Swap hard drive
42D0677 146 GB 15 000 rpm 6 Gbps SAS 2.5-inch SFF Slim Hot-Swap hard drive
42D0707 500 GB 7 200 rpm 6 Gbps NL SAS 2.5-inch SFF Slim Hot-Swap hard drive
44W2264 300 GB 10 000 rpm 6 Gbps SAS 2.5-inch SFF Slim Hot-Swap SED
44W2294 146 GB 15 000 rpm 6 Gbps SAS 2.5-inch SFF Slim Hot-Swap SED
49Y2003 600 GB 10 000 rpm 6 Gbps SAS 2.5-inch SFF Slim Hot-Swap hard drive
81Y9650 900 GB 10 000 rpm 6 Gbps SAS 2.5-inch Slim Hot-Swap hard drive
81Y9670 300 GB 15 000 rpm 6 Gbps SAS 2.5-inch Slim Hot-Swap hard drive
81Y9690 1 TB 7200 rpm 6 Gbps NL SAS 2.5-inch SFF Slim Hot-Swap hard drive

Document Location

Worldwide

Operating System

System x:Operating system independent / None

System x Hardware Options:Operating system independent / None

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Document Information

Modified date:
30 January 2019

UID

ibm1MIGR-5090966

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