Mouse does not work correctly in WebBIOS utility - IBM System x3750 M4 (8722), IBM Flex System x240 Compute Node (8737)

Resolving The Problem

Source

RETAIN tip: H205873

Symptom

One or more mouse devices might not work in the legacy LSI WebBIOS configuration utility when multiple mouse devices are attached to the system.

On the IBM System x3750 M4, the mouse attached to the front of the system will not function if a mouse is also attacked to the rear of the chassis.

On the IBM Flex System x240 Compute Node, the mouse attached to the front dongle will not function if a mouse is also attached to the front Universal Serial Bus (USB) port. Also, a mouse connected to the front USB panel will not work if there is also a remote control session open to the system.

Affected configurations

The system Can be any of the following IBM servers:

• Flex System x240 Compute Node, type 8737, any model
• System x3750 M4, type 8722, any model

This tip is not software specific.

This tip is not option specific.

The following system BIOS or UEFI levels are affected:

• UEFI level: B2E111R and koe111h

The system has the symptom described above.

Solution

For the IBM Flex System x240 Compute Node, this behavior was corrected in Version 1.20 - Build ID: B2E120Q and later versions. For the IBM System x3750 M4, this behavior was corrected in Version 1.20 - Build ID: KOE120H and later versions.

The file is available by selecting the appropriate Product Group, type of System, Product name, Product machine type, and Operating system on IBM Support's Fix Central web page, at the following URL:

http://www.ibm.com/support/fixcentral>

Workaround

The keyboard shortcuts work in LSI WebBIOS. All functions can be completed using the keyboard shortcuts.

The issue is not seen if there is only one mouse device attached to the system (the remote control window counts as another mouse).