IBM Support

Reported "CPU 1:Cache error" and "CPU 4:Cache error" - IBM System x3755 M3

Troubleshooting


Problem

System x3755 M3 intermittently reports a Central Processing Unit (CPU) 1 and CPU 4 Cache Error. You can recognize this issue in the Dynamic System Analysis (DSA) and Intelligent Platform Management Interface (IPMI) Event log with the following messages: (OEM POST with Time Stamp): CPU 1:Cache error. (OEM POST with Time Stamp): CPU 4:Cache error.

Resolving The Problem

Source

RETAIN tip: H205799

Symptom

System x3755 M3 intermittently reports a Central Processing Unit (CPU) 1 and CPU 4 Cache Error. You can recognize this issue in the Dynamic System Analysis (DSA) and Intelligent Platform Management Interface (IPMI) Event log with the following messages:

  (OEM POST with Time Stamp): CPU 1:Cache error.
(OEM POST with Time Stamp): CPU 4:Cache error.

Affected configurations

The system may be any of the following IBM servers:

  • System x3755 M3, type 7164, any model

This tip is not software specific.

This tip is not option specific.

The following system BIOS/uEFI level(s) are affected:

  • BIOS/uEFI level 1.06(AYE153A) and prior

The system is configured with four (4) CPU's.

The following system firmware level(s) are affected:

  • iBMC Version 1.03, AYOO31C and prior

Solution

This issue is fixed in integrated baseboard management controller (iBMC) version 1.04 (Build ID: AYOO32J) and Unified Extensible Firmware Interface (UEFI) version 1.07 (Build ID: AYE158A).

The file is or will be available by selecting the appropriate Product Group, type of System, Product name, Product machine type, and Operating system on IBM Support's Fix Central web page, at the following URL:

 

 

   

Document Location

Worldwide

Operating System

System x:Operating system independent / None

[{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"QU90ABE","label":"System x->System x3755 M3->7164"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
30 January 2019

UID

ibm1MIGR-5090479