Troubleshooting
Problem
When creating a new user on the Integrated Management Module II (IMM2) User Accounts web page, setting the user's authority level to Custom requires at least one (1) sub-function to be set to Yes. Using Advanced Settings Utility (ASU) commands, all sub-functions for the Custom user can be disabled without any warning or error message. After disabling all sub-functions, any attempt to enable a sub-function using ASU commands fails with return error code '21.'
Resolving The Problem
Source
RETAIN tip: H205249
Symptom
When creating a new user on the Integrated Management Module II (IMM2) User Accounts web page, setting the user's authority level to Custom requires at least one (1) sub-function to be set to Yes.
Using Advanced Settings Utility (ASU) commands, all sub-functions for the Custom user can be disabled without any warning or error message. After disabling all sub-functions, any attempt to enable a sub-function using ASU commands fails with return error code '21.'
Affected configurations
The system may be any of the following IBM servers:
- iDataPlex dx360 M4 server, type 7912, any model
This tip is not software specific.
This tip is not option specific.
The following system firmware level(s) are affected:
- 1AOO25I (2012/02/16)
Solution
This behavior was corrected in IMM2 firmware version 1.60 Build ID: 1AOO32P.
The file is available by selecting the appropriate Product group, System, Product name, Product machine type, and Operating system on IBM Support's Fix Central web page, at the following URL:
Workaround
When using the ASU command to disable sub-functions for the Custom user, users should be careful not to disable all of the sub-functions.
Users can set 'IMM.AuthorityLeve._' to 'ReadOnly,' because 'ReadOnly' is the same when all sub-settings are disabled for Custom authority.
Additional information
This symptom occurs because Configure Manager (CMR) allows ASU to disable all sub-settings of Custom 'AuthorityLevel' as initially designed, which makes the 'AuhorityLevel' unrecognized by CMR. As a result, when ASU tries to enable one of the sub-settings, CMR returns the failure.
CMR will be changed to let 'AuthorityLevel' become 'ReadOnly' when users disable all sub-setting for Custom.
Document Location
Worldwide
Was this topic helpful?
Document Information
Modified date:
30 January 2019
UID
ibm1MIGR-5089721