IBM Support

Replacement of UPS batteries without turning off the UPS or disconnecting the load - IBM UPS 3000

Troubleshooting


Problem

In the IBM UPS3000LV and UPS3000 HV Installation and Maintenance Guide: Chapter 5. Hardware maintenance information / Replacing the battery module (for trained service technicians only) the following statement can be found (per support document MIGR-5069928): With the hot-swappable battery feature, you can replace uninterruptible power supply batteries without turning off the uninterruptible power supply or disconnecting the load. To remove input power to change the battery, complete the following steps: 1. Press and hold the off button until the long beep ceases (approximately 5 seconds), and then disconnect the uninterruptible power supply. 2. Wait 60 seconds while the internal processor shuts down before you disconnect the battery. This statement is incorrect and incomplete.

Resolving The Problem

Source

RETAIN tip: H203138

Symptom

In the IBM UPS3000LV and UPS3000 HV Installation and Maintenance Guide:

  Chapter 5. Hardware maintenance information / Replacing the battery module (for trained service technicians only)

the following statement can be found (per support document http://www-947.ibm.com/support/entry/portal/docdisplay?brandind=5000008&lndocid=MIGR-5069928):

 

With the hot-swappable battery feature, you can replace uninterruptible power supply batteries without turning off the uninterruptible power supply or disconnecting the load. To remove input power to change the battery, complete the following steps:

  1. Press and hold the off button until the long beep ceases (approximately 5 seconds), and then disconnect the uninterruptible power supply.
  2. Wait 60 seconds while the internal processor shuts down before you disconnect the battery.

This statement is incorrect and incomplete.

Affected configurations

The system is configured with one or more of the following IBM Options:

  • IBM 3000 UPS, Option 21301JX, any replacement part number
  • IBM 3000 UPS, Option 21302JX, any replacement part number
  • IBM 3000 UPS, type 2130, any model

This tip is not system specific.

This tip is not software specific.

Workaround

The correct battery replacement procedure is included in the following PDF document:

 

Document Location

Worldwide

Operating System

System x Hardware Options:Operating system independent / None

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Document Information

Modified date:
30 January 2019

UID

ibm1MIGR-5087958

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