IBM Support

Advanced monitoring for battery life time for ServeRAID-7k - IBM xSeries

Troubleshooting


Problem

The ServeRAID-7K firmware now provides advance monitoring capabilities to inform users when it is time to replace the ServeRAID-7K battery. When using the IBM ServeRAID-7K firmware with the latest IBM ServeRAID IPSSEND utility v7.12.14, the user can run the following command to get additional data from the battery: ipssend GETBATTINFO BATTLIFETIME The Battery age is: Days Hrs Min Sec. Note: The battery age should not cross 18 months(540 Days). When using the IBM ServeRAID-7K firmware v7.12.14 and the IBM ServeRAID Manager Build version 16999, the following message will appear in the event logs: The Age of the battery has exceeded its optimal Life time by [ Days Months]. Needs replacement: [Controller ]

Resolving The Problem

Source

RETAIN tip: H201787

Symptom

The ServeRAID-7K firmware now provides advance monitoring capabilities to inform users when it is time to replace the ServeRAID-7K battery.

When using the IBM ServeRAID-7K firmware with the latest IBM ServeRAID IPSSEND utility v7.12.14, the user can run the following command to get additional data from the battery:

  ipssend GETBATTINFO <controller number> BATTLIFETIME

The Battery age is: <Number> Days <Number> Hrs <Number> Min <Number> Sec.

Note: The battery age should not cross 18 months (540 Days).

When using the IBM ServeRAID-7K firmware v7.12.14 and the IBM ServeRAID Manager Build version 16999, the following message will appear in the event logs:

  The Age of the battery has exceeded its optimal Life time by [<Number> Days <Number> Months]. Needs replacement: [Controller <Number>]

Affected configurations

The system may be any of the following IBM servers:

  • xSeries 236, type 8841, any model
  • xSeries 346, type 1880, any model
  • xSeries 346, type 8840, any model

The system is configured with one or more of the following IBM Options:

  • ServeRAID-7k Controller - Cache Battery for 7k, replacement part numbers 39R8804, 90P5245
  • ServeRAID-7k Controller, Option 39R8800 replaces 71P8642, replacement part number 71P8644 - Adapter

This tip is not software specific.

The ServeRAID 7.12 IPSSEND utility is affected.

Workaround

Users can download the latest IBM ServeRAID Firmware and IPSSEND Utility v7.12.14 from the following URL:

  http://www.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-62462

Document Location

Worldwide

Operating System

Older System x:All operating systems listed

System x Hardware Options:Operating system independent / None

[{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"SUNSET","label":"PRODUCT REMOVED"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"QU01XBY","label":"System x Hardware Options->ServeRAID->ServeRAID-7x->39R8800"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
30 January 2019

UID

ibm1MIGR-5086671

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