Error flashing Integrated Management Module (IMM): IMM did not respond in allotted time

Troubleshooting

Problem

When updating Integrated Management Module (IMM) with the iFlash tool, the user may see the following warning message: IMM did not respond in allotted time after being rebooted. (0xe) Please manually verify the IMM successfully rebooted.

Resolving The Problem

Source

RETAIN tip: H197375

Symptom

When updating Integrated Management Module (IMM) with the iFlash tool, the user may see the following warning message:

	IMM did not respond in allotted time after being rebooted. (0xe) Please manually verify the IMM successfully rebooted.

Affected configurations

The system may be any of the following IBM servers:

BladeCenter HS22, type 1936, any model
BladeCenter HS22, type 7870, any model
BladeCenter HS22V, type 1949, any model
BladeCenter HS22V, type 7871, any model
BladeCenter HX5, type 7872, any model
System x3690 X5, type 7148, any model
System x3690 X5, type 7149, any model
System x3850 X5, type 7145, any model
System x3850 X5, type 7146, any model
System x3950 X5, type 7145, any model

This tip is not software specific.

This tip is not option specific.

The versions previous to yuoo75 firmware for the IMM is affected.

The following system firmware level(s) are affected:

IMM yuoo75 and previous

The system has the symptom described above.

Solution

This behavior has been corrected in IMM firmware yuoo75v (1.21).

The file is or will be available by selecting the appropriate Product Group, Product name, Product machine type, and Operating system on IBM Support's Fix Central web page, at the following URL:

Software and device drivers - IBM System x

Workaround

If the new version is not seen by VPD, then retry the IMM firmware update.

Additional information

If flashing IMM through the iFlash tool, the IMM reboots after the firmware upgrade completes. iFlash will wait for the IMM to activate again and then try to open a new transaction with the IMM to retrieve and verify the build ID of the new firmware. This error occurs because the IMM failed to respond to this request from the iFlash.

Document Location

Worldwide

Operating System

BladeCenter:Operating system independent / None

System x:Operating system independent / None

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Tips

Error flashing Integrated Management Module (IMM): IMM did not respond in allotted time - IBM BladeCenter and System x