IBM Support

Switch Linux terminal through RSA II remote keyboard failed - IBM System x

Troubleshooting


Problem

When accessing the remote Linux system during the remote control session in the Remote Supervisor Adapter (RSA) II, the user cannot switch the Linux terminal-tty4 using the Ctlr+Alt+F4 keys. The other keys Ctrl+Alt+F1, F2, F3, F5, F6, F7 work correctly.

Resolving The Problem

Source

RETAIN tip: H196278

Symptom

When accessing the remote Linux system during the remote control session in the Remote Supervisor Adapter (RSA) II, the user cannot switch the Linux terminal-tty4 using the Ctrl+Alt+F4 keys.

The other keys Ctrl+Alt+ (F1, F2, F3, F5, F6,F7) work correctly.

Affected configurations

The system may be any of the following IBM servers:

  • System x3200 M2, Type 4367, any model
  • System x3200 M2, Type 4368, any model
  • System x3200, Type 4362, any model
  • System x3200, Type 4363, any model
  • System x3250 M2, Type 4190, any model
  • System x3250 M2, Type 4191, any model
  • System x3250 M2, Type 4194, any model
  • System x3250, Type 4364, any model
  • System x3250, Type 4365, any model
  • System x3250, Type 4366, any model
  • System x3400, Type 7973, any model
  • System x3400, Type 7974, any model
  • System x3400, Type 7975, any model
  • System x3400, Type 7976, any model
  • System x3500, Type 7977, any model
  • xSeries 226, Type 8488, any model
  • xSeries 226, Type 8648, any model

This tip is not software specific.
This tip is not option specific.

The system has the symptom described above.

Workaround

The switch can be done by using the key button created for the Ctrl+Alt+F4 hotkey. Complete the following steps:

  1. Open the remote control preference from the remote control window.
  2. Create the key combination for the Ctrl+Alt+F4 hotkey and save the button.
  3. Click the Ctrl+Alt+F4 button to switch to terminal-tty4.

Additional information

In order to deal with another Alt+F4 hotkey, which will close the remote control window without sending the keys to the remote server, the remote control client ignores the key event of the Alt+F4 hotkey. Unfortunately, the Ctrl+Alt+F4 hotkey is also ignored because the Alt+F4 hotkey is its subset.

 

Document Location

Worldwide

Operating System

Older System x:Caldera Open UNIX 8.x

System x:Red Hat Enterprise Linux 3

System x:Red Hat Enterprise Linux 3 x86-64

System x:Red Hat Enterprise Linux 4

System x:Red Hat Enterprise Linux 4 x86-64

System x:Red Hat Enterprise Linux 5

System x:Red Hat Enterprise Linux 5 x86-64

System x:SUSE Linux Enterprise Server 8

System x:SUSE Linux Enterprise Server 8 x64

System x:SUSE Linux Enterprise Server 9

System x:SUSE Linux Enterprise Server 9 x64

System x:SUSE Linux Enterprise Server 10

System x:SUSE Linux Enterprise Server 10 x86-64

System x:SUSE Linux Enterprise Server 11

System x:SUSE Linux Enterprise Server 11 x86-64

Older System x:Red Hat Enterprise Linux 3

Older System x:Red Hat Enterprise Linux 3 x86-64

Older System x:Red Hat Enterprise Linux 4

Older System x:Red Hat Enterprise Linux 4 x86-64

Older System x:Red Hat Enterprise Linux 5

Older System x:Red Hat Enterprise Linux 5 x86-64

Older System x:SUSE Linux Enterprise Server 10

Older System x:SUSE Linux Enterprise Server 10 x86-64

Older System x:SUSE Linux Enterprise Server 11

Older System x:SUSE Linux Enterprise Server 11 x86-64

Older System x:SUSE Linux Enterprise Server 8

Older System x:SUSE Linux Enterprise Server 8 x86-64

Older System x:SUSE Linux Enterprise Server 9

Older System x:SUSE Linux Enterprise Server 9 x86-64

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Document Information

Modified date:
30 January 2019

UID

ibm1MIGR-5082823