IBM Support

Integrated Management Module (IMM) remote control user guide under help is empty - IBM Servers

Troubleshooting


Problem

When the user selects Help --> User Guide from the Remote Control Video Viewer window, the User Guide is not displayed.

Resolving The Problem

Source

RETAIN tip: H195275

Symptom

When the user selects Help --> User Guide from the Remote Control Video Viewer window, the User Guide is not displayed.

Affected configurations

The system may be any of the following IBM Servers:

  • System x iDataPlex dx360 M2 Server, type 6380, any model
  • System x iDataPlex dx360 M2 Server, type 7321, any model
  • System x iDataPlex dx360 M2 Server, type 7323, any model
  • System x3550 M2, type 7946, any model
  • System x3650 M2, type 7947, any model

This tip is not software specific.

This tip is not option specific.

Solution

This behavior will be corrected in a future release of Integrated Management Module (IMM) firmware.

The target date for this release is scheduled for Second Quarter 2009.The file will be available from the IBM System x Support web

site at the following URL:

  http://www.ibm.com/systems/support/

Workaround

Reference the publications that ship with the server; these publications are also available on IBM's web site at the following URL:

  http://www.ibm.com/

There is also help available under the ? (question mark) on the Remote Control web page.

Document Location

Worldwide

Operating System

System x:Operating system independent / None

[{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW31U","label":"System x->System x iDataPlex dx360 M2 server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"QU03WCX","label":"System x->System x3650 M2->7947"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"QU03WKC","label":"System x->System x3550 M2->7946"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
29 January 2019

UID

ibm1MIGR-5080132

Page Feedback