IBM Support

DSA Preboot HDD test aborts when running on Solid-State drives - Servers

Troubleshooting


Problem

Dynamic System Analysis (DSA) Preboot hard disk drive Self Test returns an "Aborted" message when the test is run on a Solid-State Drive (SSD). A message is written in the extended test data indicating the SSD did not support the self tests command.

Resolving The Problem

Source

RETAIN tip: H195160

Symptom

Dynamic System Analysis (DSA) Preboot hard disk drive Self Test returns an "Aborted" message when the test is running on a Solid-State Drive (SSD).

A message is written in the extended test data indicating the SSD did not support the self tests command.

Affected configurations

The system may be any of the following IBM Servers:

  • System x iDataPlex dx360 M2 Server, type 6380, any model
  • System x iDataPlex dx360 M2 Server, type 7321, any model
  • System x iDataPlex dx360 M2 Server, type 7323, any model

The system is configured with at least one of the following:

  • IBM Dynamic System Analysis (DSA) Preboot 1.12, any edition
  • IBM Dynamic System Analysis (DSA) Preboot 1.13, any edition
  • IBM Dynamic System Analysis (DSA) Preboot 1.14, any edition

This tip is not option specific.

The system is configured with DSA Preboot.

The system's DSA Preboot diagnostic didn't complete.

The system's DSA Preboot diagnostic fails.

Note: This does not imply that the network operating system will work under all combinations of hardware and software.

Please see the compatibility page for more information: http://www.ibm.com/servers/eserver/serverproven/compat/us/

Workaround

To test a solid state disk use an operating system hard disk drive check like chkdsk (Windows) or fschk (Linux) to verify the solid state disk functionality.

Additional information

This does not indicate a problem with the hardware.

Current SSD's do not support the self tests command in the internal drive firmware.

The aborted test result should be ignored.

Document Location

Worldwide

Operating System

System x:Operating system independent / None

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Document Information

Modified date:
29 January 2019

UID

ibm1MIGR-5079944