IBM Support

BladeCenter Redundant KVM/Management Module fails over when "cli users -2" command issued - IBM BladeCenter

Troubleshooting


Problem

If the BladeCenter Management Module (MM) is at firmware level 86L and the CLI command "users -2" is issued, the MM will failover to the standby MM. The sequence to enter this command is: 1. Log onto primary MM via telnet. 2. Change the environment to the active MM (env -T system:mm 1 ). 3. Enter the command "users -2". What should happen is the CLI will report user settings for user number 2. What actually happens is the MM will immediately fail, and if there is a redundant MM, it will fail over to theredundant MM.

Resolving The Problem

Source

RETAIN tip: H193194

Symptom

If the BladeCenter Management Module (MM) is at firmware level 86L and the CLI command "users -2" is issued, the MM will failover to the standby MM.

The sequence to enter this command is:

  1. Log onto primary MM via telnet.
  2. Change the environment to the active MM (env -T system:mm 1 ).
  3. Enter the command "users -2".

What should happen is the CLI will report user settings for user number 2. What actually happens is the MM will immediately fail, and if there is a redundant MM, it will fail over to the redundant MM.

Affected configurations

This tip is not machine specific.

The system is configured with one or more of the following IBM Options:

  • BladeCenter Redundant KVM/Management Module, Option 48P7055

The BRET86L firmware for the Management module is affected.

This tip is not Operating System specific.

Solution

Update MM to firmware version BRET86P or later.

The file is available from the IBM System x Support web site.

Workaround

Do not issue the users command.

Additional information

The updated firmware corrects a stack overflow issue in the code.

Document Location

Worldwide

Operating System

System x Hardware Options:All operating systems listed

BladeCenter:Operating system independent / None

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Document Information

Modified date:
29 January 2019

UID

ibm1MIGR-5075268